FAQ

Frequently Asked
Questions

Have questions? We’ve got answers. Explore our FAQs to find information about our services, telehealth, and how we can best serve your healthcare needs.

What is telehealth, and how does it work?

Telehealth is a convenient way to access medical care online. You can consult with our experienced physicians through video calls, phone calls, or chat.

How do I schedule a telehealth consultation?

It’s easy! You can schedule an appointment through our website or by calling our service. We’ll guide you through the process.

Can I get prescription medications through telehealth?

Yes, you can. Our physicians can prescribe medications, and you can choose to pick them up at your local pharmacy or have them delivered.

What kind of health issues can I address through telehealth?

You can seek advice on a wide range of health concerns, from minor illnesses and chronic conditions to mental health issues.

Is my personal information secure during telehealth consultations?

Absolutely. We prioritize your privacy and comply with strict security standards to protect your data.

How can I access specialist care through your services?

We can refer you to a network of specialists as needed for comprehensive assessments and specialized care.

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Is telehealth covered by insurance?

Rapid Response MD does not currently accept insurance but we offer competitive pricing often lower than competitors.  

How do I prepare for a telehealth consultation?

Ensure you have a stable internet connection, access to a camera and microphone, and a quiet, private space for your appointment.

Can I have a family member present during a telehealth visit?

Yes, having a family member or caregiver present is often encouraged, especially for support and shared decision-making.

What types of conditions can be treated through telehealth?

Telehealth is suitable for various health concerns, including personal injury, common illnesses, mental health, chronic conditions, and preventive care.

Is telehealth as effective as in-person visits?

Telehealth is proven to be as effective as in-person care for many conditions and can even be more convenient for patients.

Can I get a prescription through telehealth?

Yes, doctors can prescribe medications through telehealth, and you can choose to pick up your prescriptions locally from the pharmacy of your choice.